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Help Centre. A place where they help you familiarise yourself with life in Slovakia.

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Are you coming from Ukraine?

Visit any help centre where Ukrainian and English speaking staff will be happy to advise and help you.

In case you cannot visit a help centre in person, you can use one of the online assistance services.

Michalovce

Help Centre, Športová 31, Michalovce

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Monday: 7:00 – 19:00
Tuesday: 7:00 – 19:00
Wednesday: 7:00 – 19:00
Thursday: 7:00 – 19:00
Friday: 7:00 – 19:00
Saturday: 7:00 – 19:00
Sunday: 7:00 – 19:00

Provided services

  • Providing information about staying in and moving around Slovakia
  • Assistance in looking for accommodation and a job
  • Registration to get financial support for vulnerable persons
  • On-call psychological help as necessary
  • BLUE DOT – a place for mothers with children and young people from 8:00 to 20:00

Košice

Transit Centre, Staničné námestie 1458/9, Košice

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Provision of temporary accommodation and food for Ukrainian nationals and their relatives in heated container rooms – open 24/7.

Counselling services and assistance

  • Information on the legal status of foreigners in Slovakia and assistance in the process of applying for the relevant type of residence
  • Assistance in looking for accommodation and work
  • Assistance in the field of social security
  • Provision of information about education
  • Provision of information about health care
  • Support in the integration process in Slovakia
  • The Slovak Humanitarian Council will provide you with the above counselling services and assistance free of charge on Monday to Friday 8:00 – 16:30

Bratislava

Assistance Centre, Bottova 7, Bratislava

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Monday: 8:00 – 16:00
Tuesday: 8:00 – 16:00
Wednesday: 8:00 – 16:00
Thursday: 8:00 – 16:00
Friday: 8:00 – 16:00

Provided services

  • Temporary protection registration,
  • Offers of temporary accommodation
  • Legal advice,
  • Health advice,
  • Job counselling,
  • Migration office counselling,
  • Looking for transport connections
  • Psychosocial support,
  • Humanitarian and material aid,
  • Playground for children,
  • Community and cultural events (separate groups for children, young people and seniors),
  • Language courses and conversations.

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Frequently asked questions. We answer people who are living in or planning to come to Slovakia.

Legal residence in Slovakia. You can study, work and get social security.

Conditions of entry into Slovakia. Visa, travelling with children, pets and protective measures against COVID-19.

Money and banking services. Exchange of Ukrainian hryvnias for euros and bank services.

Map of services